Support

Exceptional camel calf quality

Wa Alaikum Assalam, Hamad! Thank you so much — it truly means a lot to us. We take great pride in our sourcing and cutting standards. We look forward to serving you again soon, inshallah!

Perfect biryani cuts — shukran!

Yislamu Saeed! So happy to hear the biryani was a hit! Our team always takes special care with biryani cuts. We have some excellent pre-Eid packages — don't hesitate to reach out!

Whole sheep for the family gathering

Thank you Hamdan! Word of mouth is the highest compliment. We're glad your gathering was a success. Looking forward to serving your family again.

Delivery arrived slightly late

Thank you for the prompt response and the offer. I appreciate the honesty. I'll order again next week.

Three years as a customer — still the best

Wa feeki Hessa! Three years of trust means everything to us. Our loyal customers are the backbone of this business. We hope to serve you and your family for many more years to come.

Can I adjust delivery time?

Jazakallah! That's wonderful, thank you.

Beautiful gift packaging — Eid Mubarak!

Eid Mubarak to you and your family, Reem! We're so glad the gift packaging made it extra special. We put care into every detail, and it's wonderful to hear it made a difference.

Best whole sheep order yet

Thank you so much, Mohammed! That's the goal — to be the butchery your family relies on for every occasion. We look forward to being part of your family events for years to come.

Beef mince was perfect for kofta

Sara, that makes us so happy! Kofta for 25 people — that must have been quite an evening! Our beef mince is always freshly ground. We can't wait to serve you again.

Confirm delivery details for order

Perfect, jazakallah khayr!

Eid gift order was a great success

Eid Mubarak Rashid! We're delighted the gift was well received. Our seasonal greeting cards are always a popular touch. Thank you for choosing us for such a special occasion.

Fresh local calf — outstanding

Wa feekum, Sultan! Give our warm regards to your family. We use only UAE-sourced livestock and take great pride in every cut. Looking forward to your next order.

Add lamb legs to my open order?

Hello Noura! Yes, we can add the 4 extra lamb legs to your existing order. Do you want them with or without bone?

Delivery window for tomorrow's order

Good morning Shamma! Your order is preparing now for delivery tomorrow. Your slot is 9am–11am. Our driver will contact you when en route.

Khalifa City delivery during Eid?

Wa Alaikum Assalam! Great news — we are activating Khalifa City for a limited Eid Al-Adha window. Deliveries will be available on Wednesdays and Saturdays. Can I take your pre-order details?

Any new products coming for Eid?

Hello Khalid! Yes, we have a few exciting additions this Eid — a premium mixed grill package and a new catering option for larger gatherings. I'll send you full details shortly.

Correction to gift message

Of course Abdullah! I've updated the gift message to read 'For our Eid gathering — shukran wa Eid Mubarak.' A beautiful message for your uncle. Your order is confirmed for June 8th.

Eid Mubarak — three whole sheep were perfect!

Eid Mubarak to all the team! The three whole sheep we received today were excellent. Split in half exactly as requested. Our family feast tonight will be amazing. Shukran!

Best butchery in Abu Dhabi

I just want to say — you are the best butchery in Abu Dhabi. The quality, the service, the delivery. Everything is top tier. We have been recommending you to all our friends and family. Keep it up!

Delivery window for June 5 order

I have an order for June 5th (young camel + beef mince). Can you confirm the delivery window? I need to arrange for someone to be home to receive it.

Perfect lamb leg for mansaf — family loved it

The lamb legs we received last week were incredible — so tender, perfect for the mansaf we made for Eid. The whole family was impressed. Will be placing another large order soon!

Catering inquiry for large Eid gathering

Good morning. We are organising a large Eid gathering with approximately 150 guests and would like to know if you offer catering packages — specifically multiple whole sheep and large quantities of lamb cuts. Please let me know what is possible.